Privacy Policy for Infinity 108

Effective Date: 30 June 2025

This Privacy Policy describes how Infinity 108 (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or purchase our products. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

This policy is in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of India.

1. Company Details

  • Name: Infinity 108
  • Phone Number: 7742194263
  • WhatsApp Number: 7742194263
  • Address: D-169, Prem Colony, Nehrunagar, Panipech, Jaipur – 302016 Rajasthan, India

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: This is information that can be used to identify you directly or indirectly. The personal information we may collect includes:
    • Contact Information: Your name, email address, phone number, and shipping and billing addresses.
    • Account Information: If you create an account on our website, we will collect your username and password.
    • Payment Information: When you make a purchase, we collect payment information such as your credit or debit card number and other payment details.1 Please note that we use a secure third-party payment gateway, and we do not store your full card details on our servers.
    • Communications: When you contact us via phone, WhatsApp, or email, we may keep a record of that communication.
    • Information for “For Him,” “For Her,” and “Couple Jewelry”: When purchasing from these categories, we may infer gender or relationship status to personalize your experience and recommendations.
  • Non-Personal Information: This is information that does not directly identify you. We may collect this information through your use of our website:
    • Device and Browser Information: Your IP address, browser type, operating system, and device identifiers.
    • Usage Information: Information about how you use our website, such as the pages you visit, the products you view, and the time you spend on our site.
    • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your Browse experience and analyze website traffic.2

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Fulfill Your Orders: To process your payments, ship your orders, and provide you with order-related communications.
  • To Provide and Improve Our Services: To operate and maintain our website, to understand how our users interact with our services, and to improve our product offerings and website functionality.
  • For Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may have.
  • For Marketing and Promotions: With your explicit consent, we may send you marketing communications about new products, special offers, and events. You can opt-out of these communications at any time.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
  • To Prevent Fraud and Ensure Security: To protect the security and integrity of our website and to prevent fraudulent transactions.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping and logistics, and marketing assistance. These service providers are contractually obligated to protect your information and are not permitted to use it for their own purposes.
  • For Legal Reasons: We may disclose your information if we are required to do so by law or in response to a valid legal request, such as a court order or government inquiry.
  • To Protect Our Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal data:

  • The Right to Access: You have the right to request a copy of the personal information we hold about you.
  • The Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • The Right to Erasure: You have the right to request that we delete your personal information, subject to certain legal obligations to retain data.
  • The Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
  • The Right to Grievance Redressal: You have the right to have your grievances addressed. You can contact us using the details provided in Section 9 of this policy.

To exercise any of these rights, please contact us at [Insert Email Address]. We will respond to your request within a reasonable timeframe.

6. Data Security

We have implemented reasonable security practices and procedures to protect your personal information from unauthorized access, use, and disclosure. These measures include technical, physical, and administrative safeguards. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.

7. Data Retention

We will retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small text files that are stored on your device when you visit a website.3 You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

11. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with the terms of this Privacy Policy, please do not use our website.